SCOPING
*Rates are for full audio (Case CATalyst v. 21)*
Standard: $1.45/page, 5-day turnaround
Rush: $2.25/page, 3-day turnaround
Expedite: $2.75/page, 1-day turnaround
RealTeam: $3.00/page, same day turnaround
SCOOFING
*Rates are for full audio (Case CATalyst v. 21)*
Standard: $1.20/page, 5-day turnaround
PROOFING
*(PDF or Case CATalyst v. 21)*
Standard: $0.45/page, 3-day turnaround
Rush: $0.65/page, 2-day turnaround
Expedite: $0.85/page, 1-day turnaround
RealTeam: $1.00/page, same day turnaround
Rates and turnaround times are based on a standard, 25-line page final draft transcript. Transcripts of 28 lines per page will be invoiced starting at an additional $0.15 per page for scoping and $0.05 per page for proofing. Turnaround times are based upon the time the transcript is submitted to me via e-mail or Dropbox. Saturday and Sunday count as 24 hours in turnaround time and holidays are excluded.
While I do bill per page, I also take time into consideration —please note that I reserve the right to bill a higher page rate for rough, messy transcripts that require heavy editing that causes me to take a higher than average time on your job vs. the average, carefully edited job. This extra charge ensures that I can spend longer per page making sure that your transcript is as accurate and readable as possible.
New clients: I only accept shorter files under 50 pages with standard turnaround from new clients in order to best see if we are a good match.
AVAILABILITY
I reply promptly to e-mails and very typically will be available to meet your needs. I do work weekends as needed, but I consider Saturday and Sunday to be one business day when counting turnaround times, so anything turned in Friday afternoon and requested back by Monday morning or sooner would be considered under 48 hours. Please note that anything sent to me on a Friday and requested back by Saturday or Sunday is considered as daily/expedited turnaround.
INVOICES
New clients will be invoiced immediately after their job is completed for the first three jobs. Repeat clients will be invoiced twice a month — on the 1st and 15th. Let me know if you would prefer to be billed only on the last day of the month. Invoices are delivered via e-mail and include a link which allows you to quickly and easily make a payment. Invoices are easy to read and clearly display the applied proofreading rates, so you’ll always know exactly how much you are being billed.
Payment is due before the next invoice is issued. Any client who has not paid in full within 30 days of payment due date at the agreed-upon page rate will be subject to a late fee of 10% of the bill each month until payment is received. Please note that no further work will be completed until past-due invoices are paid.
PAYMENT OPTIONS
I prefer bank transfer/debit card payments made via Venmo, Zelle, PayPal, or directly from the link included with every invoice, but I also accept credit cards and personal checks.
- Bank transfer/debit card: Pay securely via debit card directly from the “View & Pay Invoice” link included on your invoice. You can also easily pay via bank transfer/debit card using Venmo (@dlkcady), Zelle, or PayPal (dlk.cady@gmail.com).
- Credit card: Pay securely via credit card directly from the “View & Pay Invoice” link included on your invoice. Visa, Mastercard, American Express, and Discover cards accepted.
- Personal check: Please send to the address listed on your invoice, and send me an e-mail letting me know to expect your check in the mail.