RATES & BILLING

SCOPING RATES:

Rates and turnaround times are based on a standard, 25-line page final draft transcript. For 28 lines per page, please add $0.10 per page. Turnaround times are based upon the time the transcript file is submitted to me.

Base rate does not include audio. If audio is sent along with transcript, I will be listening to it to the extent that the transcript may require in order to sufficiently turn out a quality scoped job. All jobs will start out at full-audio rate and then subsequently be discounted down towards base rate depending on how much audio was required. If full audio is requested, then, of course, full audio will be done.

This way, time is taken into consideration for both parties — I return to you a more cleaned-up transcript, thus leaving you with less flags and scanstops to have to check behind me. This also minimizes the need for any uneasy discussions of a likely unwelcome upcharge in the middle of the job — I’m either going to charge the rate agreed on at the beginning of the job (full audio), or I’m going to surprise you by sending an invoice with a discounted rate. Either way, the only surprise is a good one!

Also, if the correction of excessive drops, mistranslates, and/or untranslates causes the final page count to exceed the original page count by 5 percent or more, those excess pages will be charged at double the page rate for that particular job to fall in line with the scope of transcription-like work. This additional charge will only be added to the excess pages beyond the original page count. The extra charge will not apply if formatting or paragraphing corrections are the only cause of the change in page quantity. If it’s obvious that the file is going to grow quite a bit, I will notify you.

Please note that I reserve the right to bill a higher page rate up to $0.25 per page for files that contain a large amount of raw steno and/or lots of missing text that must be filled in and/or corrected causing me to take a higher than average time on your job. If upon opening a file that appears quite “messy” and will be invoiced at a higher page rate, I will notify you whether or not I have the availability for the extra time the job will take.

New clients: I only accept shorter files under 50 pages with standard turnaround from new clients in order to best see if we are a good match. 

PROOFREADING RATES:

Rates and turnaround times are based on a standard, 25-line page final draft transcript in either PDF format or Case CATalyst. For 28 lines per page, please add $0.05 per page. Turnaround times are based upon the time the transcript file is submitted to me.

While I do bill per page, I also take time into consideration — please note that I reserve the right to bill a higher page rate for rough, messy transcripts that require heavy editing that causes me to take a higher than average time on your job vs. the average, carefully edited job. This extra charge ensures that I can spend longer per page making sure that your transcript is as accurate and readable as possible.

AVAILABILITY

I reply promptly to e-mails and very typically will be available to meet your needs. I do work weekends, but I consider Saturday and Sunday to be one business day when counting turnaround times, so anything turned in Friday afternoon and requested back by Monday morning or sooner would be considered under 48 hours. Please note that anything sent to me on a Friday and requested back by Saturday or Sunday is considered as daily/expedited turnaround.

INVOICES

New clients will be invoiced immediately after their job is completed for the first three jobs. Repeat clients will be invoiced twice a month — on the 1st and 15th. Let me know if you would prefer to be billed only on the last day of the month. Invoices are delivered via e-mail and include a link which allows you to quickly and easily make a payment. Invoices are easy to read and clearly display the applied proofreading rates, so you’ll always know exactly how much you are being billed.

Payment is due within 30 days of receipt of invoice. Any client who has not paid in full within 30 days of payment due date at the agreed-upon page rate will be subject to a late fee of $20 per month and 1.5% interest per month. Please note that no further work will be completed until past-due invoices are paid.

PAYMENT OPTIONS

I prefer bank transfer/debit card payments made via Chase QuickPay/clearXchange, Google Wallet, or directly from the link included with every invoice, but I also accept credit cards and personal checks.

  • Bank transfer/debit card: Pay securely via debit card directly from the “View & Pay Invoice” link included on your invoice. You can also easily pay via bank transfer/debit card using Chase QuickPay/clearXchange or Google Wallet. You do not need a Gmail account to set up Google Wallet, and there are no fees. Once you set up your profile, you can pay with simply an e-mail or even a text.

If you already have a Gmail account, you can sign up for Google Wallet here.

If you do NOT have a Gmail account, and you do not want a Gmail account, you can sign up for Google Wallet with your e-mail address here.

For other questions about Google Wallet, visit this page.

  • Credit card: Pay securely via credit card directly from the “View & Pay Invoice” link included on your invoice. Visa, Mastercard, American Express, and Discover cards accepted.
  • Personal check: Please send to the address listed on your invoice, and send me an e-mail letting me know to expect your check in the mail.
  • PayPal: Send to e-mail address dlk.cady@gmail.com.
REFERRALS

Getting a referral from a court reporter is one of the best compliments I can get! Refer a court reporter to me, and upon my receipt of his/her first paid invoice for proofreading services, you receive a 15% discount off the first 50 pages of your next proofed standard-turnaround transcript.

Still have questions? Feel free to send me a message.